RAVAD Software

Remote Support

Get help from your IT support team. You choose when to allow access to your computer.

Windows client

A portable application for Windows 10 and 11 (64-bit). No installation required.

The download is not available yet. Please contact your IT support team.

How to connect

  1. Open the client. Keep the support window open.
  2. Share your six-digit code with your IT support specialist.
  3. Review the request and select Allow. Your specialist can then see your screen and control your mouse and keyboard.

You can watch everything on your screen. Close the client and confirm to end the session.

Having trouble connecting?

If your connection drops, keep the client open while it reconnects. If you cannot get a code, check your internet connection and contact your support specialist.